Política de privacidad

Privacy Policy

Last updated: April 20, 2026

NostalGlow operates this online store and website, including all data, content, features, tools, products, and services offered to you, our customer, to provide a personalized shopping experience (the “Services”). NostalGlow uses Shopify technology to deliver these Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase (or any other transaction) through the Services, or when you communicate with us in any other way.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your personal information in accordance with this policy.

Personal Information We Collect

When we use the term “personal information,” we mean any data that identifies you or can reasonably be linked to you or another person. Personal information does not include data collected anonymously or that has been de-identified so it cannot reasonably identify or link back to you.

Depending on how you interact with the Services, where you live, and what applicable law allows or requires, we may collect or process the following categories of personal information (including inferences drawn from it):

• Contact details: your name, address, billing address, shipping address, phone number, and email address.
• Financial information: credit card numbers, debit card numbers, financial account information, payment card details, transaction data, payment method, payment confirmation, and other payment-related information.
• Account information: username, password, security questions, preferences, and account settings.
• Transaction information: items you browse, add to your cart, save in your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
• Communications with us: any information you provide when contacting us, for example, when submitting a customer service request.
• Device information: details about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information: data about how you interact with the Services, including when and how you use or browse them.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you: when you create an account, visit or use the Services, communicate with us, or provide your information in any other way.
• Automatically through the Services: including information from your device when you use our products or visit our website, and through cookies and similar technologies.
• From our service providers: when we engage them to enable certain technology or when they collect or process your information on our behalf.
• From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

• To provide, personalize, and improve the Services: This includes fulfilling our contract with you, processing payments, managing your orders, remembering your preferences and items of interest, sending account notifications, handling purchases/returns/exchanges, creating and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to post reviews, and offering a personalized shopping experience (such as recommending related products).
• Marketing and advertising: To send you commercial, advertising, and promotional communications via email, text message, or postal mail, and to show you online ads about our products or services on our website or other sites (including based on items you previously purchased, added to cart, or other activities on the Services).
• Security and fraud prevention: To authenticate your account, provide a safe shopping and payment experience, detect, investigate, or respond to potential fraudulent, illegal, harmful, or malicious activity, protect public safety, and secure our services. If you create an account, you are responsible for keeping your login credentials confidential. We strongly recommend not sharing your username, password, or other account information with anyone.
• Communications with you: To provide customer support, respond to your requests, deliver services efficiently, and maintain our business relationship with you.
• Legal reasons: To comply with applicable laws, respond to valid legal requests (including from law enforcement or government authorities), participate in civil discovery, litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain situations, we may share your personal information with third parties for legitimate purposes in accordance with this Privacy Policy. These situations may include:

• With Shopify, service providers, and other third parties who perform services on our behalf (for example: IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
• With business and marketing partners to provide marketing services and show you advertising. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our partners will use your information according to their own privacy policies.
• When you instruct us, request it, or otherwise consent to the disclosure of specific information to third parties (for example, to ship products or when using social media widgets or login integrations).
• With our affiliates or within our corporate group.
• In connection with a business transaction (such as a merger or insolvency proceeding), to comply with legal obligations (including responding to subpoenas, search warrants, or similar requests), to enforce our Terms of Service or policies, and to protect the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information about your access and use of the Services in order to provide and improve them for you. The information you submit to the Services is transmitted to and shared with Shopify and third parties that may be located in countries other than your own.

To help protect, develop, and improve our business, we use certain advanced Shopify features that incorporate data from your interactions with our store, other merchants, and the Shopify platform itself. In these cases, Shopify acts as a data controller for your personal information and is responsible for responding to your rights requests regarding that data. For more information about how Shopify uses your personal information and your rights, please see Shopify’s Consumer Privacy Policy.

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. If you follow links to sites not owned or controlled by us, we recommend you review their privacy policies and terms. We are not responsible for the privacy practices, security, or content of those sites.

Children’s Data

Our Services are not intended for use by minors, and we do not knowingly collect personal information from children according to applicable law in your jurisdiction. If you are a parent or legal guardian and believe your child has provided us with personal information, please contact us using the details below to request its deletion.

Security and Retention of Your Information

No security measure is perfect or infallible, and we cannot guarantee “absolute security.” Any information you send us may not be secure during transmission. We recommend against sending sensitive information through unsecured channels.

We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce our agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information (these rights are not absolute and may only apply in certain circumstances):

• Right to access your personal information.
• Right to deletion of your personal information.
• Right to correction of inaccurate personal information.
• Right to data portability (to receive a copy of your data and request its transfer to a third party in certain cases).
• Right to opt out of the sale or sharing of your personal information for personalized advertising.

You can manage communication preferences by unsubscribing from promotional emails using the link in our messages. You may still receive non-promotional emails related to your account or orders.

If you reside in the United Kingdom or the European Economic Area (EEA), you may have additional rights such as the right to object to or restrict processing, and the right to withdraw consent (where processing is based on consent).

To exercise any of these rights, please contact us using the details below. We will not discriminate against you for exercising your rights. We may need to verify your identity before processing your request.

Complaints

If you have any complaint about how we handle your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country where you reside. When transferring data outside the EEA or UK, we use recognized transfer mechanisms (such as Standard Contractual Clauses) unless the destination country is considered to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, for operational, legal, or regulatory reasons. We will post the updated version on this website, update the “Last updated” date, and notify you of material changes as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please email us at arnauortiiiiz+NostalGlow@gmail.com.

For the purposes of applicable data protection laws, we are the data controller of your personal information.